WWAKE is a contemporary jewelry brand located in Brooklyn, NY. We are a small and fast-growing company seeking a highly organized individual to join us and work through the holiday season. They will work closely with our Customer Service Specialist to answer basic customer inquiries and Logistics Coordinator to pack and ship orders.
Part-time (2 Days a Week/ 9AM – 5PM)
July 24 – September 9, 2023
Full-time (5 Days a Week/ 9AM – 5PM)
September 11 – December 29, 2023
Responsibilities:
● Provide excellent brand experience, both written and in-person, for all customers through product knowledge, merchandise engagement, and informed advice.
● Participation in general inventory management
● Pick, Pack and Prepare orders for shipment
● Receive & Check-in Made-to-order pieces from Production Team
● Receive returned merchandise for returns, exchanges or repairs
● Provide holistic support to team members at all time
● Tracking and confirming receipt of all shipped goods
● Ensure timely and efficient fulfillment process for online and wholesale orders
Requirements:
● Have at least 1 year experience in customer service or logistics role
● Exceptional communication skills
● Must be extremely organized and detail-oriented
● Positive, can-do attitude is a must
● Experience with Shopify, ShipHero, Shipstation, Kustomer and Return Logic is a plus
Compensation: $18 – $20 /hr, depending on experience
Please email your resume and with the subject line “SEASONAL CUSTOMER SERVICE & LOGISTICS ASSISTANT” to careers@wwake.com
Source: Fashionista.com
