Modern Citizen is a destination for considered fashion with a luxury sensibility — made versatile, accessible, and modern. Our brand’s hallmark is a refined perspective and elevated aesthetic, paired back to a thoughtful price point balancing quality and accessibility.
We’re digitally native and are utilizing the efficiencies of a direct-to-consumer business model to build a distinctive, beautiful brand — and a best-in-class next generation retailer. We’re incredibly passionate about our community of customers and the brand we’re building. We believe that a successful company starts with a strong and empowered team that shares a growth mindset and an appreciation for details.
DESCRIPTION
The New York Flagship Store Supervisor assists the Store Leader in overseeing all retail store operations at the store, facilitating a best-in-class customer experience. You will report to the Store Leader and play a key role in growing the Modern Citizen business and sharing our brand story with new and existing customers. This role requires excellent organizational, managerial, and clienteling skills.
ROLES + RESPONSIBILITIES
● Interact with and style customers at the store
● Train and lead the sales team on the retail floor
● Coach, support, and motivate the store team, helping them achieve individual and store-wide goals
● Open and/or close the store a minimum of 3 times per week
● Work up to 5 days per week including at least 1 weekend day per week (Saturday and/or Sunday)
● Grow our local community through store events and clienteling programs
● Unpack and intake boxes of inventory (boxes can weigh up to 30 lbs)
● Travel up and down stairs frequently throughout the day (stockroom is in the basement)
BACKGROUND + EXPERIENCE
● 5+ years experience working in retail sales
● Excellent people management skills
● Passion for fashion and styling with knowledge and empathy for our core customer
● Commitment to growing and fostering our customer base
● Highly reliable and accountable for all decisions and results
● Eager and open to giving and receiving feedback; open to learning
● Skilled at multitasking and extremely organized, whether managing the store team’s schedules or keeping the front and back of the store neat and organized
● Excellent interpersonal and written communication skills, especially as it relates to interacting with customers in person as well as through text, email, and phone
● Experience working at an early-stage company is a plus
CULTURE + SOFT SKILLS
● Responsible Mindset – Maintains a positive mindset and attitude when facing adversity, is accountable for individual ownership of all situations, and proactively seeks out solutions and action steps for everything in your control
● Kindness – No matter how stressful the day or the task, always acts from a place of kindness and compassion
● Self-Starter – Is comfortable navigating ambiguity with thoughtful, forward-thinking decision making
● Curiosity – Shows a hunger for knowledge, problem solving, and efficiency
● Resourcefulness – Willing to figure things out and do the unglamorous tasks that help grow the company
● Urgency – Understands what requires swift action and acts accordingly
● Prioritization – Thinks like a business owner and relentlessly prioritizes based on impact to the business
● Flexibility – Able to adjust with the ever-changing priorities that come with running and maintaining a business
COMPENSATION + PERKS
● $24 – $28 per hour (depends on experience)
● 25 – 30 hours per week
● Employee discount
● Mission-driven company
To apply, please email your resume and cover letter to hi@moderncitizen.com.
Source: Fashionista.com